Product FAQ

Question: JewelFriends Jewelry is real gold or gold plated ?

Answer : Our products are plated with 3 layer thicker 18K real gold/platinum using best technology to keep durability. not real gold , Because gold price is much more expensive, we are unable to sell solid items in that price. But JF jewelry will not fade in 1-2 years or longer time. Because we put 3 layer thicker real 18k real gold on jewelry surface. Of course ,whatever real gold or gold plated jewelry, it should try to avoid water, cosmetic and sweat.

Question: What if i use it at the gym? if i sweat will that affect to the product?

Answer : Our products are made with best 18K real gold/platinum plated technique and excellent craft, normally will not fade in 2 years. But they maybe damaged if used by inappropriate wearing habits. Please keep them well, they will look brand new for long time. Thanks for understanding.

Question: What is the Gold-plated Copper ?

Answer : Gold plated copper is a method of depositing a thin layer of gold onto the surface of copper.

Question: What is your material ?

Answer : Base material is copper or alloy, plated about 2μm thickness real chunky gold outside，best yellow gold plated in JF.

Question: Could I customized Jewelry in your store ?

Answer : Yes, we are fashion jewelry factory, glad to accept customized product for u and ship them within 2 business days.

Question: Do u have Quality inspection certificate ?

Answer : JW Jewelry passed Quality Verified By International Institution SGS - Currently the world's largest and oldest product quality control and technical identification multinational company., showed in every product page details.

Question: How to protect my product does not fade or longer lasting ?

Question: What is the JF Jewelry Package material ?

Question: If I make bulk orders or be your wholesaler, could u give me a discount and fast shipping ?

Answer : YES, we can guarantee our price is best ,Factory direct sale, has the very good price advantage. the website price is our retail price, not our whoelsale price, pls file in this Wholesale Application to get wholesale price，https://www.jewelfriends.com/pages/wholesale.